Senior System Supporter

Novo Nordisk is looking for a new colleague in the CDW & Systems Support unit of the Clinical Systems Management department. We are part of the Global Development organisation responsible for transforming promising new drug candidates into effective treatments for patients.

About the department
The department is responsible for ensuring that the Novo Nordisk global clinical IT systems support the collection and processing of clinical data. The department’s main activities are supporting the global trial teams using the systems and ensuring that the systems are available, in compliance and constantly developed to fit the customer’s needs. The department consists of mostly support staff, who works closely with multi-functional and global teams on a variety of clinical and technical projects.

The Job
As part of a team of three, you will be responsible for the functional support of our main statistical IT systems, the Clinical Data Warehouse (CDW) and UNIX Statistical Computing Environment (UNIX SCE).The team is responsible for communication with the technical support teams regarding system issues and improvements. They also work closely with the global trial teams (primarily biostatistics) to ensure that their requirements are satisfied and their timelines are kept.To support the trial teams you need to have good technical insight into both the CDW and UNIX SCE systems, but also an understanding of the systems and processes leading into the statistical systems. You will receive training in our systems.Furthermore, the team is responsible for continuous optimisation of work processes relating to the two systems. Depending on your qualifications you may also take on project management tasks in relation to system releases.This is a challenging and exciting position. You will work in close collaboration with colleagues within the department, in the global clinical trial teams and with external IT vendors. We expect you to take part in the maintenance of Clinial Systems Management as a good and challenging place to work. In exchange we offer great opportunities for ongoing training to ensure the continued competency development of our employees.

You have a B.Sc. or M.Sc. within IT, natural sciences or other relevant degree, extensive knowledge and experience with SAS and UNIX programming, IT system development methodologies and CDISC, and preferably five to eight years’ experience within clinical research. Knowledge of GCP and testing of IT systems to comply with regulatory requirements is a benefit. Furthermore, strong cooperation and analytical skills are a necessity.We expect you to be independent, that you take on responsibility, show initiative and are flexible and efficient. In addition we expect you to be able to overview several challenging tasks in parallel without compromising the quality of your work and that you remain high spirited, also when things are moving fast. Experience with project management and being a trainer will be an advantage.Good collaboration and communication skills are necessary characteristics. You are also fluent in English.

At Novo Nordisk, we strive for excellence. As a world leader in diabetes care and a major player in haemostasis management, growth hormone therapy and hormone replacement therapy, we offer our employees opportunities for continuous growth.

For further information please contact Rikke Søndergård on +45 3079 4096.
3 March 2013.


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